What terms apply for gift cards?

A Gift Card is a voucher that a company can offer its customers to purchase. The company will decide on the value, conditions and validity of the Gift Card, such as: Which shops the gift card can be used, if it can be used online or whether it can be combined with other discounts or offers.

Below are the general terms of our Gift Card:

• Can be used when purchasing online or in our own IDEAL Concept Stores.
• The gift card is valid for one year starting from the day of purchase. It is not possible to extend the expiry date
• Gift cards can be used partially where product price is less than the value of the gift card. When buying online, the excess value is left on your gift card. When buying in-store, you get a voucher on the excess amount.
• Gift cards can only be used when buying products at full price. They can’t be used on discounted products, offers or with discount codes.
• The Gift Cards cannot be used to purchase another Gift Card
• The Gift Cards are non-refundable and cannot be redeemed for cash.
• Can not be used at retailers
• Lost gift cards/codes are not replaced

Keep in mind that your gift card code is valuable and should be treated as cash. Lost gift cards are not replaced.